AGILITY AND AGILE ORGANIZATIONS FROM EMPLOYEES’ PERSPECTIVES: A QUALITATIVE RESEARCH IN THE CONTEXT OF THE SAAS BUSINESS MODEL

The primary purpose of this study is to learn the thoughts individuals working in an agile organization about agility and contribute literature from employee perspective. Through aim, we conducted face-to-face interviews with 10 participants a SaaS (Software as Service) company that provides software services its customers. We analyzed data through MAXQDA 2022 Qualitative Data Analysis Program. When examined most preferred expressions describe agility, 70 percent used word “dynamic” 8 times “innovation” 7 times. Half emphasized “stress” “speed” 5 each. More than stated positive aspects are “having horizontal organizational structure” (19 times), “flexibility” (12 “the existence dynamic innovative environment” (11 times). On other hand, saw “stress job training pressure,” repeated 17 by participants, was frequently negative aspect agility. According “adaptability teamwork” “being open-minded/ flexible” leading competencies should possess. Studies examining employees' feelings rare literature. This situation constitutes original present study.